IT for a New Business

For the first couple of years, most new businesses will be unsure about growth, and how much IT support will be needed.   If a new business hires a full time IT Support person, there will be very little work for the first year.  All the while, an IT guy who thrives on challenges and projects will become unmotivated and unhappy.

The best solution for these new businesses is to enter a support contract with an IT company.  Engineers working at IT Companies visit various client sites, and should be experienced in a wide range of IT systems.

A good IT Company will offer you :

• Flexibility and a tailor made proposal that grows or shrinks with your business requirements
• A fast response time from a team that cares about your users
• Experienced engineers who have knowledge of international IT systems
• Engineers with the language and communication skills to deal with local users and the head office.
• Testimonials and phone numbers of satisfied customers

Things to be careful of :

• Getting locked into a inflexible contract with a company that is unable to deliver what it has promised
• People who are unable to communicate with users, management and your head office
• Companies that charge a low rate, and then increase this rate when a problem is identified as a "network issue", or a "server issue"
• Being unable to get in contact with anyone from the company
• Companies that do not offer an emergency number or e-mail address

If you can find an effective IT company that provides you with these benefits, your CEO and CFO will both be able to relax.  You can receive all of the benefits and comforts of full-cover bilingual IT support, without paying a full-time salary (plus holidays, bonuses, insurance, administration).