
You're working in a large company, with in-house IT.
Password not working?
No problem, just call Help Desk.
5 minute queue on the helpdesk? Sure. The hold music wouldn’t be your first selection, but it’s bearable.
After 5 minutes, a Help Desk guy answers, verifies your identify, and resets your password, and you’re into your system.
This is a common scenario in many countries around the world. Workers for foreign companies in Japan have a different set of problems.
It’s 9am in Tokyo. You have an important meeting with a prospective customer at 10:30am, and the final version of the Proposal your team has been working on for 3 weeks is on your laptop.
You attempt to log in, but your password isn’t working. In frustration, you try 3 times, and your system locks.
You wait an agonizing 10 minutes for the security lock to timeout, and try again.
After 3 more failed attempts, the system locks again.
Your IT is run from England – 9:10am in Tokyo is 12:10am in London.
The emergency number for the IT department is in an email in your PC, which you’re unable to access.
You finally locate the emergency number, at 9:30am Tokyo time, but it is already 12:30am London, and no-one is answering the Emergency Mobile.
It will be 7 and a half hours before the IT staff filters into the London Office.
Imagine if logging onto your computer was as simple as pressing your index finger onto a small pad for half a second.
You would never need to worry about remembering your password again, and you could avoid this nightmare scenario, which is a reality for many foreign company branches in Tokyo.
Introducing the new FingerPrint ID System from Webnet IT. This is our first combination of Hardware and Service, and it's available at an extremely reasonable price. This package is available in both Japanese and English.
For a per-person cost of 9,500 yen per desk, Webnet IT will send an engineer to setup your FingerPrint scanner, install the drivers and software, and train your staff in its function.
It is extremely simple to use, and you will realize your ROI through reduced help desk calls, and highly reduced chances of staff being unable to work for 8 hours due to timezone difficulties and IT Support windows.
To find out more, please drop us an email.